Bata Shoe of Thailand organized one day program of Bata 5 Step - Customer Service and Product Knowledge Training at Chaingmai – the biggest province in Northern of Thailand on September 26, 2008. 17 sales staffs from various retail stores attended this program.
The purpose of this program is to train sales staff for better customer service and give an over all view of our Company. The product knowledge program trained the participants more detail about the materials and construction methods. This will boost their confidence in selling and increase the sales both pairs and turnover.
The attendants appreciated to join this program, one of potential participant - Mr. Monkol Chofah, sales staff from Kad Suan Kaew store – the biggest store in Chiangmai, said that this is a great opportunity to join and to meet sales persons from the other stores in northern area; moreover in order to learn and to know more about customer service which will help him to develop his career.